Canvas Student FAQ

  • ​Independent Learner--if you require immediate feedback, online learning may not be right for you.
  • Self-Motivated--if you require someone looking over your shoulder to get you to work, online learning may not be right for you.
  • Proficient Reader and Writer--if you feel you are lacking in basic reading and writing skills, remember that an online course requires lots of both reading and writing. 
  • Deadline-Oriented--if you tend to procrastinate or put work off to the last minute, online learning may not be right for you. Online students must meet published deadlines and online instructors rarely allow for late work. 
  • Take Responsibility for the Learning Process--successful online students seek out tools and knowledge to help them accomplish their goals. If every time you get stuck on something you have to wait for someone to tell you the answer, online learning may not be right for you.  

Most online learning software just requires a browser: Google Chrome, Safari, Firefox,


  • Most or all teachers will share learning materials and set up learning activities in Canvas. 
  • Teachers who will hold remote class meetings via videoconference will use Zoom, Microsoft Teams, or Google Meet.
  • You can use your KHSD Office365 account to use Microsoft Word, Excel, and PowerPoint.
  • Your teachers will let you know if you need any other applications and should provide instructions to download and use them for learning.
Canvas functions fully on several smartphones. Compatible devices include the iPhone/iPad/iPod Touch and Android.  When using your mobile device please use the Canvas Mobile App and not the internet browser on your phone. 
The Mobile app is best used for:
  • Checking the To-Do List
  • Reading and responding to inbox messages
  • Watching lecture videos
  • Viewing your Calendar
  • Checking you grades
Canva app does not replace your computer, put down your phone for activities like (But it is possible to do these things with the app)
  • Taking quizzes 
  • Submitting assignments
  • Long readings
The very first time you log into Canvas, use your Student ID [email protected] as your username and your default password which will be sent to you after you register with BAS. 
Please contact your instructor they will know how to do this. 

There are several staff members who can assist you with any questions you have about how to use the different features in Canvas, the creation, and building of courses in Canvas, the development of new online and hybrid courses, and general questions about Online Learning.  KHSD Online Learning (Links to an external site.) also has a Website Dedicated to supporting staff and students. The KHSD resource provides support for personal computers, Canvas, student e-mail, and mobile devices.


BAS - Bakersfield Adult School Contacts

Yes, All students enrolled in a course where the instructor has decided to use Canvas,  are automatically enrolled into the Student Orientation Course.  We also have a Student Orientation to Canvas module available that teachers can copy into their Canvas courses. 

Please see these illustrated steps (Links to an external site.) on how to customize the notifications or alerts you receive from Canvas so that you don't receive too much email or other alerts from Canvas. By clicking on the Settings link in the upper-right corner of the Canvas interface, users can:


  • change their display name
  • add a profile photo
  • adjust notification preferences--what kinds of activities in Canvas will prompt it to send you messages, and how you prefer to receive those messages
  • upload files
  • create ePortfolios
  • input or change phone numbers, social media information, notification preferences, and other profile information in Canvas.
  • You can link your accounts from Facebook, Twitter, Skype, Google, LinkedIn, Diigo, and Delicious to Canvas, and you can choose to receive alerts on your cell phone from Canvas too!  

Canvas doesn't have an email tool that broadcasts out emails to students.  Canvas uses its Conversations tool (inbox) as an internal messaging system entirely based within Canvas.  They messages are then sent out to whatever channel the user desires (email is the default channel, and your email is 100% private, instructors are not able to see it).]


You can use Conversations to send messages to any other BAS Canvas user in your course.  Students can contact instructors with anything you may have a question about-- and whenever you write a comment when you submit an assignment, it's copied to the Conversations inbox for you and your teacher. Likewise, any feedback a teacher provides on an assignment you've submitted will be copied into your Conversation inbox for your convenience. Click here (Links to an external site.) for a tutorial on Conversations.

You typically will not have access to your courses in Canvas until the first day of class. You do not need to request access as you are automatically enrolled after registration in your Canvas course(s). If you register on the first day of class or after that date, it will take about ah hour before access is available to Canvas

In order to view your course in Canvas, two things must happen:


  • You must be officially enrolled in the course; and
  • Your instructor must have "published" the course to make it available to students. If an instructor asks you to access a Canvas course but it is not listed in your My Courses list, ask your instructor if the course has been published yet. If the instructor has published the course, ask your instructor to check if you are on the roster. If you have recently registered for the course, please allow one hour for your enrollment to be added to Canvas.
Here's an online tutorial  (Links to an external site.)to show you how to turn in an assignment.
Your teacher must turn on a particular course setting to enable you to attach files to your posts in discussions. If this setting is on, then you should see an "attach" option at the lower right when you are composing a discussion post. If you are not seeing this "attach" option, then ask your teacher to turn on this option.

You Will Need

You Might Need

  • A webcam.
  • A microphone (either a headset or one built into the computer).

NOTE: At the beginning of each course, your teacher will let you know if you need any of these things.

If the assignment is a Google Doc or Google please make sure you are logged into your BAS/KHSD email account when trying to access the Google Document. The other thing you could do is ask your teacher to change the permissions so that anyone with a link to this document can view and copy it. 
Office 365 is a tool all students have available to them through their Bakersfield Adult School email accounts. In it, you can access web versions of the programs shown to the right.
How does knowing this help me?

With Office365 you can work on documents and save them to your Office365 account. You will have access to them anywhere you have internet. You can also access the documents from within Canvas.



Visit the Student Resource pages below to learn the basics for using the most common remote learning tools--Canvas and Zoom. Teachers use Canvas to share class materials, conduct class activities, and assess learning. They use Zoom to hold remote class meetings using videoconferencing.


If you want to use a web browser to use the online learning tools, make sure you have a modern browser, such as Chrome, Firefox, Safari or Edge. Check to see if you have the most current version.

If you have any remote classes that use the Zoom video conference tool, the minimum required bandwidth is 600kbps (up/down) and recommended is 1.5 Mbps (up/down).



  • Use earbuds or headphones, even if you are not listening to a lecture or watching a video. Play music with no lyrics--such as classical music or instrumental music--to act as "white noise" to cancel out distracting noises from where you live.
  • Create a study schedule and share it with whoever shares your living space--your family, your roommates, etc. Ask if it's possible to create periods of "quiet time" that will allow you to focus.
  • Avoid multi-tasking: Create a schedule of when you'll work on each class, and schedule short breaks throughout the day. For example, use the Pomodoro method (Links to an external site.)--study for 25 minutes, break for 5 minutes--and set timers for yourself.
  • Turn off potential distractions: When you are scheduled to study, set your phone to "do not disturb" mode and close browser windows not related to your classes.